Taking Utility Monitoring and Analysis to the Next Level
Since our founding in 1990, Prism Engineering has considered utility analysis as one of the key fundamental cornerstones of having a successful energy management program. It began for us with our first 40-building benchmarking study of downtown Vancouver office buildings for the Energy Management Task Force. It continued as we developed databases to track and analyze energy consumption and carbon emissions at Vancity Savings facilities.
In 2005, school districts, post-secondary institutions, governments and commercial buildings started to adopt Prism for their utility tracking needs. In 2010, when it went online and became known as PUMA (Prism Utility Monitoring & Analysis), clients could access their data on a regular basis in addition to their monthly exception reports and energy summaries. Over the next decade, features were continually added including a full integration with Energy Star Portfolio Manager, integration of sub-metering information to reconcile with billing meters, and real-time demand profiles that could be used for demand response programs.
We are excited to announce that effective August 1, 2019, PUMA becomes its own entity. This entity is stand alone and supported by the ownership by Prism Engineering. The new company will be called PUMA Utility Monitoring Inc. and the website will be continue to be www.pumautilitymonitoring.ca.
We strive to provide actionable energy reporting to Energy Managers, Energy Specialists, and facility professionals across North America. Moving forward, we are fully committed to providing new insightful energy analytics, an improved user experience, and continuing the high level of service and responsiveness you have become accustomed to.
We are also excited to announce the hiring of Rob Kraft, who will be the President of PUMA Utility Monitoring Inc., bringing nearly 3 decades of software development, product management, and leadership experience to our team. Rob’s focus initially will be on listening to customers and learning how PUMA can become even more useful in the years to come. Duncan Wilcock, who has led the PUMA team through tremendous growth and development over the past 7 years is excited about this next step, and will be taking on the role of Client Service Lead to focus on PUMA client support.
Alongside Rob and Duncan, Elina Poversky, Lexy Gaetz-Howitt, and Celina Luther will continue to provide excellent customer service and insights for PUMA accounts in their new roles at PUMA Utility Monitoring Inc. Prism staff who have been key to advancing PUMA over the years, including Ken Holdren, Ainaz Bozorgzadeh and Majid Pishvaei, will continue to provide support to PUMA projects as needed.
Thank you to all of our clients and collaborators over the years. We are excited about this new journey for PUMA!

Why Good Lighting Design Makes a Difference
As we celebrate Prism’s Senior Electrical Designer Andrew Munro’s 25th year at Prism, we sit down with him to reflect on some of his favourite projects, and why good lighting makes a difference.
Lighting is often something that many of us take for granted day to day, but Andrew emphasizes that it’s not just about seeing what’s in front of you. “With good lighting you can make a space more comfortable and welcoming, and really impact how people feel in and about the space,” he explains.
While there has been a surge of interest in LED lighting upgrades, Andrew cautions that there are many factors to consider before implementing an upgrade. “You need to ask questions like: What’s the application? Where do you want to use it? What type of tasks are carried out in the space? What’s in the space?”
“There are many instances where lighting is chosen based on price, with performance being secondary. While the price-based product might work on basic level, what people don’t always realize is how much better it could be by using an engineered approach,” he says.
Balancing cost and quality
“For any lighting problem, there are multiple possible solutions of which a few are more viable than the rest. We’ll narrow it down in conversation with the client and give them options of good, better, best,” says Andrew.
With many characteristics to consider, he adds: “Cost is one factor but quality and performance need to be considered. Higher-priced quality products will typically require less frequent replacement than ‘value priced’ products.’ If not designed properly, projects can end up with issues of glare, degrading faster than claimed in supplier literature, or cause occupant discomfort.
“In a building environment there can be so many variables that impact how light interacts within the area; wood surfaces, light colours, dark colours, highly reflective electronic devices, fenestration impacts, et cetera. A multitude of factors can influence the lighting and you might not get the effect you want. These is no ‘one system or source fits all applications’ in lighting; you need to experiment and try various options,” he explains, “our team will always look at multiple scenarios, especially for LED upgrades, and we encourage including mock-up installations and evaluations in the design process.”
Working collaboratively as a team
“Our electrical team is highly collaborative. We discuss projects in our team meetings, meet with manufacturers, and discuss things that we’re learning from webinars, articles and trainings,” he says, “we bounce things off each other and it always helps to have differing opinions.”
For Andrew, working as a team often leads to opportunities for mentoring other designers. “Recently one of my colleagues was working on localized controls and sensors on a hospital project, and had questions related to wiring of these systems, so we hopped into a meeting room and drew out all the different scenarios on the whiteboard,” he says. “After 30+ years of electrical industry experience, to have the opportunity to train the younger generation and impart past knowledge onto those who may use some of the information given over to solve current and future situations is a pleasure and responsibility of my role at Prism”.
“Through collaboration you get to see things you might not otherwise see,” he says, “with our team, no one is afraid to ask for help or to offer opinions.”
Designing world-class lighting
Prism was recently awarded an Illuminating Engineering Society Vision Award for work on the Richmond Olympic Oval lighting upgrade, as well as a BC Hydro Power Smart Lighting Redesign Award for work on the Vancouver Convention Centre exhibition areas lighting upgrade.
Andrew says for both projects, the clients recognized the uniqueness of the buildings, the need for lighting to be world-class, and the value of engineered solutions. This was a challenge Prism was more than happy to accept, “they gave us room to play, experiment and do mock-ups to find the best options for their sites.”