Supporting Tenant Engagement at Bentall Centre

As one of the largest integrated office complexes in Canada, spanning over 1.5 million square feet, Ivanhoé Cambridge’s Bentall Centre is a hub for business and professional services in Downtown Vancouver. As part of their ongoing commitment to sustainability and reducing the company’s environmental footprint, Ivanhoé Cambridge enlisted the help of Prism Engineering to provide strategic sustainability planning support for the tenant based Green Team program at Bentall Centre.  Since 2014, Prism’s training and engagement services have helped support an active Green Team and develop a series of campaigns and materials designed to effectively engage Bentall Centre tenant on sustainability issues.

Solutions Based Sustainability Planning

Prism works with the Ivanhoe Cambridge’s tenant services to develop an annual Sustainability Action Plan, which features a suite of annual sustainability-focused initiatives and set targets for the year. 

The Green Team

Bentall Centre’s Green Team, coordinated by Ivanhoé Cambridge Tenant Services and supported by Prism Engineering, is a network of tenants from the four Bentall Centre towers. The group meets ten times per year to develop plans and carry out initiatives to encourage tenants to incorporate environmentally sustainable practices in the work place. Prism’s work with the team has included:

  • Planning meeting facilitation
  • Development of a Green Team “Brochure”
  • Working alongside members to develop team guidelines

Sustainability Campaigns

With Prism’s support, the Green Team at Bentall Centre has coordinated a series of successful sustainability engagement campaigns. Initiatives at Bentall Centre are aligned with a calendar of sustainability themes representing areas where the greatest impact can occur in terms of reducing Ivanhoé Cambridge’s footprint on the environment through behavior change. The following campaigns were designed with the support of Prism Engineering to address issues around eliminating waste, reducing energy use, and using alternative transportation:

  • A Space Heater reduction campaign that includes a toolkit for Green Team members to have conversations about space heater use.
  • A refresh of the “Friday Night Blinds Challenge” encourage tenants to close the blinds to reduce heat gain over the weekend.
  • “Leave Your Car at Home” campaign to promote four alternative transportation options through education, recognition, and celebration.

With Prism’s support, the Green Team at Bentall Centre has a leg up on achieving their goal of creating a culture of stewardship and action at Bentall Centre.  Last year alone, the Centre's waste diversion rate increased from 82% to 92% in 2015.